Effective Date: 1st February 2026

At Neli, we respect your privacy and are committed to protecting your personal information.

This policy explains how we collect, use and store your information when you visit our website.

1. What we collect

We may collect personal information such as:

  • Your name

  • Email address

  • Phone number (if provided)

  • Any information you submit through forms (e.g. waitlist or contact forms)

We may also collect non-personal information like:

  • Browser type

  • Device information

  • Pages visited on our site

2. How we use your information

We use your information to:

  • Send updates about Neli (including product launch and offers)

  • Respond to enquiries

  • Improve our website and user experience

  • Understand how people interact with our site

We will only contact you if you have opted in or provided your details.

3. Email and marketing

If you join our waitlist or subscribe, we may send you emails about Neli.

You can unsubscribe at any time by clicking the link in our emails.

4. Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us understand how visitors use the site so we can make it better.

You can choose to disable cookies through your browser settings.

5. Third parties

We may use trusted third-party services (such as email platforms or analytics tools) to operate our website and communications.

These providers only access your information as needed to perform their services and are required to keep it secure.

We do not sell your personal information.

6. Data storage and security

We take reasonable steps to protect your information and keep it secure.

However, no online platform can guarantee complete security.

7. Access and updates

You can request access to the personal information we hold about you or ask us to update or delete it.

To do so, contact us at:
simone@neli.au

8. Changes to this policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page.

9. Contact

If you have any questions about this policy, you can contact us at:
simone@neli.au

Privacy Policy